Choose a plan
Riders pick Basic, Plus, or Family without seeing public pricing.
Bike registration and claim-ready ID cards
Protect your bike. Ride with confidence.
BikeAck keeps bicycle registration, support, and payment operations in one calm flow. Riders get a clean experience. Your team keeps pricing and payment control in admin.
Check a card
Verify support details fast before you ride out.
Need payment help?
Our team confirms plan payments directly and can help verify cards, riders, and support details for you.
How it works
Simple steps for riders. Tight control for your team.
Register the bike
Capture ownership and serial details in one short form.
Contact our team
We confirm the right plan and arrange payment directly with you.
Activate after confirmation
Only confirmed payments turn into active bike cards and support coverage.
Plans
Three rider-friendly options. Pricing stays in admin.
Basic
Basic
Bicycle registration, digital ID card, and everyday rider support.
- Bike registration and ownership record
- Digital ID card and fast lookup support
- Admin-managed payment and activation workflow
Plus
Plus
Priority help, faster claim intake, and more support touchpoints.
- Bike registration and ownership record
- Digital ID card and fast lookup support
- Admin-managed payment and activation workflow
Family
Family
Coverage management for multiple bikes under one household account.
- Bike registration and ownership record
- Digital ID card and fast lookup support
- Admin-managed payment and activation workflow
Claims & help
Support teams can move from payment to card status without chasing spreadsheets.
BikeAck keeps claims, card reissues, and payment review close together so in-person or remote support stays quick.
FAQ
Answers for riders and operations teams.
Why are prices hidden on the public site?
BikeAck keeps pricing in admin so your team can control in-person, assisted, and provider-driven payment flows without trusting frontend values.
When does a bike card become active?
Only after the payment is confirmed in the backend workflow. The public site never activates a card from client-side price data.
How do I pay for my plan?
Customers do not pay on the public site. Contact our team and we will send or take payment directly.